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Communities > Diagnostic & Analysis System > MaxiSys Elite > network busy/will not download system up...
network busy/will not download system update for crash fix.

2817 Views 6 Replies Latest reply: 2016-04-25 06:44:47


  •   Level 2   
    (21) points
    TyStokes
    2016-04-14 16:35:15
    Tried to different routers at two different places. Tried rebooting tool several times. Maxisys elite. I receive network busy response or it just fails to download.

  •   Level 2   
    (32) points
    CS07

    2016-04-15 12:16:02

    Same here, for about a month, had no help from autell.

  •   Level 2   
    (21) points
    TyStokes
    2016-04-16 15:58:09
    Seems to be fixed here. Just finished downloading.

  •   Level 10   
    (10965) points
    Autel Support

    2016-04-18 08:33:54 (Reply to:TyStokes)

     The server might be busy sometimes, please try again.

  •   Level 2   
    (32) points
    CS07

    2016-04-19 14:22:21 (Reply to:Autel Support)

    I've tried many times a day for about a month now. It can't be continuosly busy just for
    this one tool. It has also become sluggishat times, requiring reboots.
    Should I just try a factory reset?

  •   Level 2   
    (32) points
    CS07

    2016-04-21 18:33:08 (Reply to:CS07)

    Its an absolute joke my company just puchased a lage number of these'then support
    dissapears. Maybe you could email the update or get a new server.

  •   Level 10   
    (10965) points
    Autel Support

    2016-04-25 06:44:47 (Reply to:CS07)

     Hello Sir, we checked the update server, everything is OK. And we can see much update date recorded, would you please restart the tool and try again? Besides, please make sure that your local network doesn't block any update server.
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